FAQ
How can I place an order on the website?
To place an order, browse our products, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
What payment options are available?
We accept various payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets.
How can I change my shipping address after placing an order?
If you need to change your shipping address, please contact our customer service team within 24 hours of placing your order.
What is your return policy?
We offer a 30-day return policy for unused products in their original packaging. Please refer to our Return and Refund Policy for more details.
How can I track my order?
Once your order is shipped, we will provide you with a tracking number via email.
Do you offer international shipping?
Currently, we only ship within India.
Can I change or cancel my order?
Orders can be modified or canceled within 24 hours of placement. Please contact our customer service team promptly.
Are your products cruelty-free?
Yes, all our products are cruelty-free and not tested on animals.
Is the fragrance long-lasting?
Our perfumes are crafted to provide a long-lasting scent, suitable for daily wear.
Are your fragrances suitable for daily use?
Absolutely! Our fragrances are designed for everyday wear, offering a fresh and enduring aroma.
Are your perfumes safe to use?
Yes, our perfumes are made with natural, organic ingredients and are free from harmful chemicals.
Are your products made in India?
Proudly, all our products are manufactured entirely in India, supporting local artisans and businesses.
How can I collaborate with your brand or provide suggestions?
We welcome collaborations and suggestions! Please reach out to us at collabs@hirafragrances.com with your proposals or feedback.